Frequently Asked Questions

Where do our Puppies come from?


At Passion for Pets, we DO NOT BREED any puppies! We purchase many puppies from the public, who contact us with a litter they have and need help to find them loving homes. Then many pups also come from our breeders, who we have been dealing with for many years. These breeders are all certified and registered with their local councils and thus comply with and are stringently monitored by them. We have visited their facilities to ensure all animals are well looked after and none caged or mistreated.

We do not support anybody who does not treat their dogs with the upmost love, care and respect; which is why we insist on viewing all our breeders facilities and dogs before dealing with them. Breeders, however, understand this importance and their dogs and pups are always up to date with worming, vaccinating and in tip top health and condition.

The benefits of buying from Passion for Pets:

Currently all pet shops have many guidelines and a code of practice to follow, which includes a 7 day health guarantee, a 3 day cooling off period, stringent hygiene conditions and so much more. Local councils come in to our stores and check things regularly, and we love and welcome it! Why? because we follow the guidelines and even exceed them, we offer our customers a 10 day health guarantee period and a 24 hour phone number for any questions or concerns with your new pet (the ONLY pet shop in Victoria to do so).

Here at Passion for Pets, we LOVE what we do and we love bringing so much joy to our customers. We really enjoy seeing the smiling faces of customers who get their new pups and kittens and rabbits and birds, etc. from us daily.

The greatest benefit from buying from reputable Pet stores like ours is that we are able to provide customers wanting to purchase ANY AND ALL animals with the right information to ensure the correct care and long term health of the animal. 

You can rest assured that pups from Passion for Pets stores do not come from so called "puppy farms" and the RSPCA is doing a good job at ensuring many of these BAD operators are closed down, and we support this too.


Conversation from June 2014 with a puppy shelter worth sharing:


Debra Macdonald you say your pets come from breeders and the public how do you know the public, or the breeders are not keeping these animals in terrible conditions?

Passion for Pets we are asked by many people with pets for help to find them homes (just like shelters) sometimes the pups are 8 weeks old sometimes older, we try to take all pups offered to us as we know when we are contacted its usually as a last resort for the older pups. We have never had the case where we were unable to find any pet a loving home. Being a retail store we are able to use some of the profits to spend money advertising so ensuring all our animals have a greater chance at finding a home. Our pups will range in price based on their breed, their age and our buy price. We do not breed any dogs ourselves, but we also try not to turn any animals away that need loving homes. Our prices will decrease until a puppy is sold even if its below our buy price! We offer a service and have overheads, but we don't go to the government with our hands out, we all work very hard to cover our overheads and keep over 20 staff employed and off the dole! We believe ALL animals have a right to find a great home and we are happy to be able to assist. We also understand that there are bad operators (as there is in any business) however we work with our council and the RSPCA who are very happy with our operation. WE hope people are smart enough to realize that we are here to help and we DO find loving homes for all of animals, we would love people to acknowledge the good we do and not always focus on the bad that others may have done. We have found homes for older dogs needing re-homing as well as dogs we personally have rescued also. I would happily display a poster for a rescue centre as an option in our stores. But it must be understood that not all rescue dogs are suitable for everyone as many of our customers have gone this option but for whatever reason opted for a puppy, this should be a choice available for everyone.

In actual fact I have personally gone out to any regular breeder's establishments and yes made sure all the animals are kept in compliant pens and in great condition. We are also here to educate people who have animals or a litter. If they bring them in and they are not wormed, de-flea or in good condition, we educate them on the need for these items to keep their pets healthy, we also advise them if they cannot afford this treatment for their pets they should de-sex and not breed, and in many cases we can and DO say NO to anyone who should not have pups to encourage them to de-sex their pets. We obviously cannot view every one's home however have learnt that the people who have clean, healthy pups keep their dogs in great condition, its the people who don't know what a vaccination is that we usually turn away and suggest de-sexing to. We can't stress enough that we will not tolerate mistreatment of any animals and if we suspect this we will and have notified authorities to take action. The stats say that less than 5% of puppies sold are from pet stores so I really think we are being targeted by ill-informed fanatics, that don't understand the long term consequences or butterfly effect of trying to stop ALL breeding of puppies! I am aware from some people that in Ballarat currently theft of puppies and adult dogs is now occurring with targeted properties being marked for the theft! Puppy prices have double in the last 2 years, what will puppies cost in another 2 years with a shortage? Keep your dogs locked up everyone, its happening now and only likely to get worse with the fanatics lobbying government, but wait until they want a puppy in a few years, there will be non around unless you want to pay $3000 for a basic breed, by then there will be no puppies in any pounds, they will all go out of business, and the vets will all start to disappear, as will most of the larger chains selling nothing but dog and cat food, and then the manufacturers of all these pet foods and pet products will not have a market big enough to supply for, so all prices for ALL these items will go through the roof, so if you think prices are high now, just give it 5 years and by then back peddling won't be an option. Think about all the people that will be out of business and made redundant! Really stop and think about this, is it any wonder Debra Tranter is resigning from her position, she has pissed off a lot of big (corporate) people all with a lot to loss. Think before you speak and get your facts straight. We are not the enemy.

Debra Macdonald I have thought about this that is why I asked you would you work with pounds and rescue. Wouldn't it be nice to all work together for all animals? One step closer to no kill. Thank you, happy to hear that you would happily display a poster for a rescue centre as an option in your stores. Do you mind if I organised for that to happen?

Passion for Pets I don't mind, please email me a proof for viewing beforehand to my email address.

Debra Macdonald Thank you will do.

What Type of Puppies do we sell?


Passion for Pets is a pet store, we ONLY sell puppies as pets. In most cases we can tell you what the parents of a puppy look like or are ONLY, but do not have information on the lineage of their grandparents or the pets great grandparents and so on! We do not advertise our animals as purebred or pedigree as defined below; nor do we guarantee their genetics or lineage. Our aim is to provide good healthy puppies that need to find loving permanent homes.

When we obtain new puppies to find homes for, we rely on the breeder/seller being honest (and knowledgable) to us about the breed of the puppy. Also, the vet who vaccinates the puppy at 6-8 weeks of age, will also attempt to correctly identify the breed on the vaccination record, which is often based on the owners knowledge of the mother and father and the vets best opinion of observation.

Passion for Pets do not claim to sell Purebred or Pedigree puppies as described below. We suggest that if it is a companion pet you are looking for, you have come to the right place. 


A Purebred dog as defined by Wikipedia:

A purebred dog is a dog of a modern breed of dog, with written documentation showing the individual purebred dog's descent from its breeds' foundation stock. In dogs, the term breed is used two ways: loosely, to refer to dog types or landraces of dog (also called natural breeds or ancient breeds); or more precisely, to refer to modern breeds of dog, which are documented so as to be known to be descended from specific ancestors, that closely resemble others of their breed in appearance, movement, way of working and other characters; and that reproduce with offspring closely resembling each other and their parents. Purebred dogs are breeds in the second sense. New breeds of dog are constantly being created, and there are many websites for new breed associations and breed clubs offering legitimate registrations for new or rare breeds. When dogs of a new breed are "visibly similar in most characteristics" and have reliable documented descent from a "known and designated foundation stock" they can then be considered members of a breed, and, if an individual dog is documented and registered, it can be called purebred. A pedigreed animal is one that has its ancestry recorded. Often this is tracked by a major registry. The number of generations required varies from breed to breed, but all pedigreed animals have papers from the registering body that attest to their ancestry.


A Pedigree dog as defined by Wikipedia:

The word "pedigree" appeared in the English language in 1410 as "pee de Grewe", "pedegrewe" or "pedegru", each of those words being borrowed to the Middle French "pié de grue", meaning "crane foot". This comes from a visual analogy between the trace of the bird's foot and the three lines used in the English official registers to show the ramifications of a genealogical tree. Sometimes the word purebred is used synonymously with pedigreed, but purebred refers to the animal having a known ancestry, and pedigree refers to the written record of breeding. Not all purebred animals have their lineage in written form. For example, until the 20th century, the Bedouin people of the Arabian peninsula only recorded the ancestry of their Arabian horses via an oral tradition, supported by the swearing of religiously based oaths as to the asil or "pure" breeding of the animal. Conversely, some animals may have a recorded pedigree or even a registry, but not be considered "purebred". Today the modern Anglo-Arabian horse, a cross of Thoroughbred and Arabian bloodlines, is considered such a case.

 Here is a typical Pedigree certificate:


Phelps _Pedigree   Zanes -Pedigree


Disclaimer: Passion for Pets do not sell Purebred or Pedigree puppies as described above. We suggest that if it is a companion pet you are looking for, you have come to the right place. WHEN YOU CHOOSE ONE OF OUR PUPPIES OR KITTENS, you will get so much more, than you will ever get when buying through a private seller/breeder. SEE our 10 TOP reasons to buy from Passion for Pets in store.


Click this link to get all the benefits and advantages of buying your next "best friend" from Passion for Pets. 

I am purely bred to be 100% purely loved... unconditionally!


       Love Heart Dog              Puppy -love  


What happens with our pets if they don't sell?


The answer is absolutely nothing.

We provide a safe and comfortable environment for all of our pets in store, and continue to do so until they find their 'forever' home.  It is true that some animals do find homes faster than others or a lot sooner than their litter mates, but eventually they do ALL find a loving caring home.

Our animals DO NOT have an expiry date, or live on borrowed time whilst they are here. The longer they are here, the more attached we tend to get, and have the opportunity to really know their different personalities! Therefore there are usually a few very sad staff members when they do find their new home and their new families.

If you do purchase an animal from us, we encourage you to talk to us at any stage of its life if you can no longer continue caring for your pet. We will try to assist you in any way that we can to find your beloved pet a new home.